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Shipping & Returns

 

Shipping

Shipping is currently free Singapore-wide. We do not offer international shipping.

Each brand is responsible for delivering your order. While we estimate that you will receive your order within 5-7 business days of the brand’s receipt of your order, unless otherwise noted in the Product Description, the brands will endeavour to deliver your order as quickly as possible.

Please note that if you purchase items from multiple brands, these items will not arrive together.

If more than 7 days have past since you placed your order, please contact our customer service team at [email protected].

 

Returns & Exchanges

You can return or exchange any item, for any reason, within 14 days of receipt.

If the item you wish to return is faulty on arrival, we will require photo proof of the faulty item within 24 hours of receipt of goods. You will then be offered a replacement or repair of the faulty item or a full refund or store credit, whichever you prefer.

If you change your mind on a purchased item, you will be given a store credit to the same value once the item has been received by the appropriate seller, and any shipping costs incurred will not be refunded.

You can only exchange items from the same seller to the same or lower value than your original purchase.

For all requests for returns and exchanges, please contact our customer service team at [email protected].